Legal & Privacy
Documentation
Everything that governs your use of RideCarpooling.com — your rights, our responsibilities, and how we handle your data. All documents comply with GDPR, PIPEDA, and Canadian consumer law.
Document Status
All Legal Documents
Privacy Policy
How we collect, use & protect your data
Understand exactly what personal data RideCarpooling.com collects (name, email, location, payment info), how we use it to match drivers and passengers, who we share it with, and your rights under PIPEDA (Canada) and GDPR (EU).
Terms & Conditions
Platform rules, eligibility & user conduct
The full terms governing your use of RideCarpooling.com — eligibility requirements, acceptable conduct, how ride disputes are handled, driver and passenger obligations, payment terms, and account termination rules.
Cookie Policy
Cookies, tracking technologies & opt-out options
A full breakdown of every cookie used on RideCarpooling.com — strictly necessary, functional, analytics (GA4), and marketing (Meta Pixel, TikTok Pixel). Includes opt-out instructions and our CookieYes consent management integration.
Disclaimer
Liability limits, marketplace role & legal notices
Important legal notices about RideCarpooling.com's role as a marketplace platform, not a transportation provider. Covers the limits of our liability, driver background check scope, accuracy of information, and applicable law.
Service Agreement
SLA, uptime commitments & support terms
Detailed agreement covering service levels, payment processing, cancellation and refund policies, driver payout timelines, platform fee structure, and how support requests are handled.
Community Guidelines
Safety standards & community expectations
The conduct standards every driver and passenger must follow — zero tolerance for harassment, discrimination, or unsafe driving. Includes our rating system, how violations are reported, and consequences for breaches.
Consent Management
Powered by CookieYes — GDPR & PIPEDA compliant
We use CookieYes to manage cookie consent on RideCarpooling.com. All analytics and marketing tracking (Google Analytics, Meta Pixel, TikTok Pixel) are fully blocked until you explicitly accept. You can update your preferences at any time.
Google Analytics (GA4)
Requires: Analytics category
Blocked until consentMeta Pixel
Requires: Advertisement category
Blocked until consentTikTok Pixel
Requires: Advertisement category
Blocked until consentQuick Answers
Legal Questions?
For data access requests, GDPR/PIPEDA complaints, copyright concerns, or questions about any of our legal documents, contact our team directly. We respond within 2 business days.