Cookie Policy
Effective: May 13, 2026This Cookie Policy explains how RideCarpooling.com uses cookies and similar tracking technologies when you visit our platform. It covers what cookies we use, why we use them, and how you can control them.
2. Types of Cookies We Use
| Cookie Type | Purpose | Examples | Duration | Opt-Out? |
|---|---|---|---|---|
| Strictly Necessary | Essential for the Platform to function. Includes session authentication, security tokens, and booking state. | Session ID, CSRF token, auth token | Session / up to 30 days | Required |
| Functional | Remember your preferences such as language, currency, and saved search filters. | Language preference, currency setting, filter state | Up to 12 months | Yes |
| Analytics | Help us understand how visitors use the Platform so we can improve it. Data is aggregated and anonymised. | Google Analytics (GA4), page views, session duration | Up to 24 months | Yes |
| Performance | Monitor Platform performance, error rates, and load times to ensure a reliable experience. | Error tracking, response time monitoring | Up to 12 months | Yes |
| Marketing / Retargeting | Used to show relevant ads and measure campaign effectiveness. Only activated with your consent. | Meta Pixel, Google Ads conversion tracking | Up to 90 days | Yes |
3. Third-Party Cookies
Some cookies on our Platform are set by third-party services we use. These third parties have their own privacy policies and cookie practices, which we do not control.
Third-party services that may set cookies include: Google Analytics (traffic analysis), Google Maps (route display), Stripe (payment processing), Supabase (authentication), Meta/Facebook (social login and advertising), and Twilio (SMS notifications).
We recommend reviewing the privacy policies of these third parties if you have concerns about their cookie practices.
4. Managing & Controlling Cookies
You have several options for managing cookies:
Cookie Settings Panel: Click the "Cookie Settings" link in our footer at any time to update your preferences. You can opt out of all non-essential cookies while keeping strictly necessary cookies active.
Browser Settings: Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of our Platform — for example, you may not be able to stay logged in.
Opt-Out Tools: You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. For interest-based advertising, visit youradchoices.ca (Canada) or optout.aboutads.info.
Do Not Track: We respect browser Do Not Track (DNT) signals where technically feasible. When DNT is enabled, we disable analytics and marketing cookies automatically.
5. Your Consent
When you first visit RideCarpooling.com, we display a cookie consent banner. By clicking "Accept All", you consent to all cookie categories. By clicking "Manage Preferences", you can choose which categories to allow.
Strictly necessary cookies are always active as they are required for the Platform to function. You cannot opt out of these.
You can withdraw or change your consent at any time by clicking "Cookie Settings" in the footer. Your preferences are stored locally on your device.
6. Cookie Retention Periods
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the duration specified in the cookie table above, or until you delete them manually.
We regularly review our cookie list and remove cookies that are no longer necessary. The retention periods listed are maximums — many cookies expire sooner.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify you via the cookie consent banner.
We encourage you to review this policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Legal Documentation
All five legal documents that govern your use of RideCarpooling.com
Terms & Conditions
Platform rules, user obligations, and dispute resolution
Privacy Policy
How we collect, use, and protect your personal data
Cookie Policy
You are here — cookies, tracking, and consent options
Disclaimer
Liability limits, marketplace role, and legal notices
Service Agreement
SLA, uptime commitments, and support terms
This Cookie Policy was last updated on May 13, 2026.
This Cookie Policy should be read alongside our Privacy Policy, Terms & Conditions, Disclaimer, and Service Agreement. Together, these documents govern your use of RideCarpooling.com.