Passenger Guide
Passenger Resources

The Complete Passenger Guide

Find affordable rides across Canada, the USA & Mexico. Here's everything you need to search, book, and travel with confidence.

Up to 70%

Cheaper than train

180+

Cities served

Verified

Drivers & passengers

75%

Less CO₂ per trip

Step by Step

Book Your Ride in 6 Simple Steps

01

Create Your Free Account

Sign up with email or social login. Verify your phone number — it only takes 2 minutes. Your profile photo helps drivers recognise you at pickup.

02

Search for Available Rides

Enter your departure city, destination, and travel date. Use the city autocomplete to search 180+ cities across Canada, USA, and Mexico. Filter by date, price, seats, and amenities.

03

Check Driver Profiles

Before booking, review the driver's star rating, written reviews, vehicle info, and verified badge status. Chat the driver directly if you have questions.

04

Request Your Seat

Tap "Book Seat" and submit your request. Some drivers auto-approve instantly; others manually review. You'll get a notification the moment your seat is confirmed.

05

Meet & Travel

Confirm your pickup point via in-app chat. Arrive 5 minutes early, verify the driver and vehicle, buckle up, and enjoy the ride!

06

Rate Your Experience

After arrival, leave a rating and review for your driver. Honest feedback keeps our community safe and helps future passengers make informed choices.

Smart Searching

Tips for Finding the Best Rides

A few simple strategies to get better prices, safer trips, and a smoother booking experience.

Use the Price Filter

Sort rides by lowest price to find the best deal for your budget. Prices typically range from $0.24–$0.45 CAD per km.

Book a Few Days Early

Popular routes (especially weekend departures) fill up fast. Booking 3–5 days in advance gives you the best selection.

Prefer Verified Drivers

Filter by the Verified badge — these drivers have submitted government ID and have a stronger safety track record.

Check Popular Routes

Not sure where to go? Browse our Popular Routes page for the most-travelled corridors across Canada, USA, and Mexico.

Search tips for passengers

On the Road

What to Expect During Your Ride

Pre-Trip Communication

Use in-app messaging to confirm the exact meeting point, luggage, and any specific questions before departure day.

Luggage Policy

Most drivers allow one standard suitcase and one carry-on per passenger. Always confirm with your driver for larger items.

Punctuality Matters

Arrive at the pickup spot 5 minutes early. Drivers generally cannot wait more than 10 minutes. Late no-shows may affect your rating.

In-Ride Etiquette

Keep conversation respectful, avoid strong food smells, and follow the driver's house rules (music, AC, stops). Good vibes make the trip great.

Rest Stops

On trips over 3 hours, most drivers plan a short rest stop. Confirm expected stops in advance via chat.

Payment

Agree on payment method (cash, e-transfer, etc.) with your driver via chat before departure. Keep small bills handy if paying cash.

Always Prioritise Your Safety

Always verify the driver and vehicle before entering. Share your trip details with a trusted contact. If something feels wrong, trust your instincts — you can cancel without penalty.

FAQ

Passenger Questions

Find Your Next Ride

Hundreds of rides posted daily across Canada, USA, and Mexico. Your next adventure is just a search away.

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